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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alice Roycroft

December 21, 2025

5  out of  5
rating by Alice Roycroft
"State Farm, Carlton Greer Rockwall I was referred to State Farm from my brother. I spoke to Tammy & she had such willingness & kindness that we don’t find much anymore. She was able to get a policy started for home, auto’s & life at a valued price. If I have questions or need to make changes she is always available & it’s a quick easy transaction via text, email or phone call. She is very knowledgeable & helps with my family’s needs while making me feel heard, safe and a valued customer. She is a great employee for State Farm & genuinely cares. It’s been 8 years and I’m looking forward to more years of savings & great customer service!"
We responded:
"Alice, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Carlton"
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Michael Colbert

December 18, 2025

5  out of  5
rating by Michael Colbert
"Professional. Personable. Knowledgeable. Experienced. Insightful. Follows up, and follows through. Trustworthy. Reliable. That has been Carlton Greer's staff since I've been with him when he opened his agency. Tammy and Rainey excel at customer service. I have been quoted cheaper rates by competitors over the years, but never less expensive enough to give up the service I get from Carlton and his staff. And I truly appreciate them."
We responded:
"Michael, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Carlton"
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Ashley Brand

December 17, 2025

5  out of  5
rating by Ashley Brand
"We had a wonderful experience with Carlton. He taught us a lot about our insurance options and what would best suit our phase of life. Very thankful for his authenticity and help with our plans."
We responded:
"Ashley, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! - Carlton"
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Caden Marshall

December 17, 2025

5  out of  5
rating by Caden Marshall
"Carlton was a huge help with figuring out insurance questions and quotes. He walked us through every detail of our plan!"
We responded:
"Caden, thank you so much for your kind words about my team and I! - Carlton"
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Jeff Gard

December 15, 2025

5  out of  5
rating by Jeff Gard
"Called for a quote for church insurance and was able to get it the same day. Will definitely recommend this agent"
We responded:
"Jeff, thank you for sharing this awesome feedback. The best compliment my team and I can get is being recommended to others! - Carlton"
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crystal sullins

December 12, 2025

5  out of  5
rating by crystal sullins
"We have been with Carlton Greer State Farm for over two years. We have both personal and business lines of coverage. Tammy and Rainey are both VERY helpful and responsive anytime I need assistance. We transferred to Carlton Greer from another agency where we didn’t get this level of service. It is reassuring to know that they are only a call, text, or email away!"
We responded:
"Crystal, my team and I will always be here for you in your time of need! - Carlton "
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Gina Skidmore

December 10, 2025

5  out of  5
rating by Gina Skidmore
"It is so great to have these folks helping me with All my insurance needs it has been a lifesaver"
We responded:
"Gina, thank you for taking a moment to express your satisfaction with our office! - Carlton"
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Nate Harper

December 9, 2025

5  out of  5
rating by Nate Harper
"Carlton and his team are very helpful, thorough and always quick to respond to any of my questions. Love doing business with them."
We responded:
"Nate, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Carlton"
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Hayley Cooke

September 25, 2025

5  out of  5
rating by Hayley Cooke
"Carlton was able to get us a better policy for both our home and personal auto! And the best part is, it’s going to be cheaper than our existing policies. Carlton was very knowledgeable about all things insurance and answered all our questions!! We HIGHLY recommend Carlton Greer as your State Farm agent!"
We responded:
"Thank you so much for your kind words and recommendation, Hayley! I’m so glad I was able to help you find the right coverage for your home and auto while also saving money. It means a lot that you put your trust in me, and I’m always here whenever you have questions or need anything in the future. - Carlton"
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Linsey Rohrback

August 25, 2025

5  out of  5
rating by Linsey Rohrback
"Carlton was very knowledgeable and amazing to work with. He helped me understand the insurance we were getting better and all the different coverages we needed."
We responded:
"Linsey, thank you thankfor the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Carlton"
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Brett Moore

May 15, 2025

5  out of  5
rating by Brett Moore
"Carlton Greer and his office staff have been AMAZING!! With 4 teenage boys as drivers we were constantly updating and making changes to our policies. It has been a pleasure working with them. I HIGHLY RECOMMEND Carlton and his team to anyone and everyone. Brett Moore"
We responded:
"Brett, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Carlton"
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liz harris

March 25, 2025

5  out of  5
rating by liz harris
"Carlton was very knowledgeable and amazing to work with. He was very patient and helped me understand the insurance process better. It was a quick and easy process working with Carlton for home owners insurance."
We responded:
"This made my day! Thank you for sharing, Liz. I am always here to help and offer any assistance you may need. - Carlton"
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Jason Hoffman

February 13, 2025

5  out of  5
rating by Jason Hoffman
"I recently received my new billing statement from Texas Farm Bureau Insurance, and for the second 6 month period in a row, they had a huge price increase on my car insurance. (No claims. No tickets.) I decided to check with Carlton at State Farm to get a quote, and I was shocked at the difference in price. He was MUCH cheaper than TFB. The whole process was very easy. He explained my different options and the advantages to each of them, and we settled on a policy that worked best for my family and me. It was honestly the most informative communication that I've ever had with any agent, and I never felt rushed. He answered every question I had, and made sure I was comfortable with his explanation. I have since recommended Carlton to several of my friends. It's worth the time to give him a call."
We responded:
"Jason, thank you so much for your kind words and for sharing your experience! I’m really glad I could help you find a policy that works for you and your family. I always aim to make sure my customers fully understand their options, so it’s great to hear that you felt comfortable and informed throughout the process. I really appreciate your recommendations, and I’m always here to help with any future insurance needs! - Carlton "
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Eric Almon

May 7, 2024

5  out of  5
rating by Eric Almon
"Office staff is very thorough and is always looking to provide customers with information in a timely manner"
We responded:
"Eric, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Carlton"
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Lisa MacKay

May 2, 2024

5  out of  5
rating by Lisa MacKay
"Our car and home insurance agent, Carlton Greer - State Farm, has served our family well. They are highly communicative, always available to answer questions, and have immediately helped us when we have had to file a claim. Additionally, they keep us well-informed about rate changes, up or down. Great folks!"
We responded:
"Lisa, our efficiency of service comes easy when we love helping our customers! My team and I will always strive to leave you with a wonderful customer service experience! - Carlton "
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Wes Grandstaff

April 26, 2024

5  out of  5
rating by Wes Grandstaff
"I’ve dealt with a lot of insurance companies over the years in this has to be the most professional and well ran one I’ve ever had experience with! The communication that they have is second to none and they do whatever they can to help you get the best rate in the best experience!!"
We responded:
"Wes, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Carlton"
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Stacy Doyle

April 25, 2024

5  out of  5
rating by Stacy Doyle
"Carlton has been our agent for over 7 years now and we have been very pleased with his office and their knowledge, helpfulness, and responsiveness to all of our questions and insurance changes. Tammy is so knowledgeable and takes time to kindly explain the ins and outs of various policy options. They are great, highly recommended!"
We responded:
"Thank you so much for this great review and recommendation, Stacy! We are always here to help in any way that we can! We appreciate you trusting us with your insurance all these years and we look forward to being here for you for many more years to come! - Carlton"
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Stacy Graves

February 1, 2024

5  out of  5
rating by Stacy Graves
"Great experience with Carlton. Answered all questions quickly, got us switched over in a flash and saved our family money. Highly recommended!"
We responded:
"Stacy, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Carlton"
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Brandon

November 29, 2023

5  out of  5
rating by Brandon
"I was shopping around for home and auto insurance and got in contact with Rainey at Carlton Greer State Farm. She was so helpful and accommodating in putting together quotes for all of the different options and coverages I was looking for-- providing me options within minutes of my calls. Ultimately, I ended up staying with my current insurer, but they will be my first stop when I need to look again."
We responded:
"Thank you so much Brandon for such a great review. If you need anything please do not hesitate and to give us a call so we can assist you with your insurance needs! - Carlton "
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Mariska Amougou

June 20, 2023

1  out of  5
rating by Mariska Amougou
"If I could put 0 I’ll."
We responded:
"Mariska, thank you for giving me the opportunity to provide clarity to you on this issue during our multiple conversations. As we discussed, I am sorry that you were unhappy with the State Farm guidelines, being only able to backdate your renter's insurance 30 days. Unfortunately, this cannot be overruled at the office level. If you would ever like to discuss this further, please give me a call at the office (469) 698-0900. Thank you. - Carlton"
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Pamela Asbell

May 18, 2023

5  out of  5
rating by Pamela Asbell
"You can not go wrong with Tammy Roy, & Carlton Greer, as your Agent. They both do an outstanding job and are there when you need them."
We responded:
"Pamela, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Carlton"
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Hugh Nguyen

April 27, 2023

5  out of  5
rating by Hugh Nguyen
"Explaining insurance policy in details, professionally, friendly and promptly. Highly recommend."
We responded:
"Thank you so much for recommending us, Hugh. We appreciate your support. Thank you for your 5 star review! - Carlton "
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Cayley F

April 18, 2023

5  out of  5
rating by Cayley F
"My family and I switched our auto and home-owners insurance from another local Statefarm office in Wylie to Carlton Greer when we lost confidence in the other office. Carlton Greer Statefarm provides great service and knowledge. They always know me by name when I call and can help guide me through any questions or concerns I may have. I truly appreciate their serve and care."
We responded:
"Landon, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Carlton"
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Vicki W

April 14, 2023

5  out of  5
rating by Vicki W
"Carlton & team are great! Each time, they answer the phone with a live person in their local office. User friendly website & app too if preferred. They promptly provided quotes, listened to my needs, and answered all my questions. Competitive rates with coverage options, customized individually. Very professional, attentive and thorough. They weren’t pushy. Highly recommend!"
We responded:
"Vicki, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Carlton"
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c r

April 11, 2023

5  out of  5
rating by c r
"Carlton was very informative, courteous and professional when talking with him. He was very efficient in getting me started on a new auto plan. Looking forward to doing business with him & State Farm."
We responded:
"Thank you so much for the kind words and great review! We are always here to help in any way that we can! We appreciate you trusting us with you auto insurance needs and we look forward to being here for you!"